Job: Local Delivery & Logistics Associate

Reports to: Shipping, Warehouse & Logistics Lead

Location: Santa Cruz, California

The Humble Sea Logistics team coordinates between the brewery’s production side and the customer order fulfillment side including our Tap Rooms. It requires a fierce passion for craft beer and logistics, a strong desire to innovate and improve processes, with an air of humility and teamwork. 

This position is dynamic and will continue to evolve as the company grows, so this candidate must be flexible with a quickly-evolving business model. You’ll be accepting finished products from the brewhouse, making shipments of e-commerce and wholesale orders, deliveries to our local Taprooms, and maintaining tight inventory control. Additionally, this candidate needs to be comfortable (after proper training) using our shipping and invoicing software tools. 

The description below is more about the type of person needed for the role and less about fulfilling daily tasks.

- Completes shipments by processing and loading orders.

- Prepares orders by processing requests and supply orders, pulling materials, packing boxes, placing orders in the delivery area.

- Completes deliveries by driving truck or van to and from intercompany locations.

- Enforces inventory controls by counting stock location inventory.

- Provides quality service by following organization standards.

- Preserves safe and clean work environments by keeping shelves, pallet areas, and workstations neat in warehouses and walk-in refrigerated locations.

- Completes reports by entering the required information.

- Software management: Performing transactions in both Shopify and Ekos software systems as needed.

- Forklift Operations: Moving packaged beer to various locations based on brewhouse and customer order fulfillment needs. - -- Loading and unloading deliveries.

- Customer Order Fulfillment (shipping orders & customer pick-ups)

- Organize outgoing customer orders, which include but are not limited to: cans, kegs, keg collars, and invoices

- Prioritizing and assisting customers in making pick-ups to ensure phenomenal customer service.

- Preparing outgoing orders for hand-off to various Freight carriers.

- Daily communication with Brewhouse, Marketing and Sales teams about what’s going on, what’s coming up, how we can improve, etc. 

- Clear communication using spoken, phone, email, and Slack interactions.

- College degree (Associate) preferred.

- Forklift certified or willing to become forklift certified.

- Willingness to accept/act on and provide feedback among peers, managers, and owners openly and collaboratively, including saying “no” when you cannot execute something to a high-quality standard.

- Ability to use data to make decisions and to make a case for improvements.

- Understanding of basic warehouse management concepts and flows.

- Proficiency in Google Docs and Sheets. Also in Excel, PowerPoint, Word.

- Excellent communication skills, both verbal and written. Knowledge of a second language is a plus.

- Ability to lift up to 50Lbs repetitively. 

- Flexibility and ability to adapt quickly and react positively to business needs and changes in strategies.

- Every employee’s responsibility is to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and suppliers.

- The desire for continuous improvement and growth in the company

Humble Sea offers a competitive hourly wage along with a comprehensive benefits package.