Job: Local Delivery & Logistics Associate

Reports to: Shipping, Warehouse & Logistics Lead

Location: Santa Cruz, California

The Humble Sea Logistics team coordinates between the brewery’s production side and the customer order fulfillment side including our Tap Rooms. It requires a fierce passion for craft beer and logistics, a strong desire to innovate and improve processes, with an air of humility and teamwork. 

This position is dynamic and will continue to evolve as the company grows, so this candidate must be flexible with a quickly-evolving business model. You’ll be accepting finished products from the brewhouse, making shipments of e-commerce and wholesale orders, deliveries to our local Taprooms, and maintaining tight inventory control. Additionally, this candidate needs to be comfortable (after proper training) using our shipping and invoicing software tools. 

The description below is more about the type of person needed for the role and less about fulfilling daily tasks.

- Completes shipments by processing and loading orders.

- Prepares orders by processing requests and supply orders, pulling materials, packing boxes, placing orders in the delivery area.

- Completes deliveries by driving truck or van to and from intercompany locations.

- Enforces inventory controls by counting stock location inventory.

- Provides quality service by following organization standards.

- Preserves safe and clean work environments by keeping shelves, pallet areas, and workstations neat in warehouses and walk-in refrigerated locations.

- Completes reports by entering the required information.

- Software management: Performing transactions in both Shopify and Ekos software systems as needed.

- Forklift Operations: Moving packaged beer to various locations based on brewhouse and customer order fulfillment needs. - -- Loading and unloading deliveries.

- Customer Order Fulfillment (shipping orders & customer pick-ups)

- Organize outgoing customer orders, which include but are not limited to: cans, kegs, keg collars, and invoices

- Prioritizing and assisting customers in making pick-ups to ensure phenomenal customer service.

- Preparing outgoing orders for hand-off to various Freight carriers.

- Daily communication with Brewhouse, Marketing and Sales teams about what’s going on, what’s coming up, how we can improve, etc. 

- Clear communication using spoken, phone, email, and Slack interactions.

- College degree (Associate) preferred.

- Forklift certified or willing to become forklift certified.

- Willingness to accept/act on and provide feedback among peers, managers, and owners openly and collaboratively, including saying “no” when you cannot execute something to a high-quality standard.

- Ability to use data to make decisions and to make a case for improvements.

- Understanding of basic warehouse management concepts and flows.

- Proficiency in Google Docs and Sheets. Also in Excel, PowerPoint, Word.

- Excellent communication skills, both verbal and written. Knowledge of a second language is a plus.

- Ability to lift up to 50Lbs repetitively. 

- Flexibility and ability to adapt quickly and react positively to business needs and changes in strategies.

- Every employee’s responsibility is to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and suppliers.

- The desire for continuous improvement and growth in the company

Humble Sea offers a competitive hourly wage along with a comprehensive benefits package.

Job Title: Humble Sea Front of House 

Reports to: General Manager

Location: Pacifica, California

The Humble Sea Front of House delivers an outstanding customer, employee, and community experience consistent with the Humble Sea brand values of “Kooky, Humble, Approachable, Innovative and Righteous.” The Humble Sea Front of House provides the best damn customer service experience and atmosphere for drinking beers and eating food in California.

This role is all-encompassing, involving stellar customer service in Humble Sea’s taproom setting. While this role is customer-facing, we are looking first and foremost for an inspirational and humble employee who works well within a group framework. The best candidate is self-motivated, willing to provide help wherever needed, and can communicate effectively with customers and employees. 

- Contributes to the best damn drinking and eating experience in California

- Contributes to an environment that encourages people to stay, relax, and chat

- Elicits product and brand “love” from customers

- Works well within a team environment and values working within a group setting. Puts the group’s needs first. 

- Finds ways to say “yes” and turn difficult situations into an opportunity.

- Engages directly with customers in a positive, thankful, humble, or apologetic way 

- Provides dissatisfied customers with a reason to sing our praises after a resolution 

- Ensures that the customer always leaves fulfilled by their experience

- Available to all customers to communicate and identify their needs and address their questions or concerns

- Maintains open and positive relations with all employees and customers 

- Treats everyone with the utmost respect and doesn’t “play favorites”

- Ensures proper inventory levels of the right products are maintained at all times

- Develops and supports a positive attitude toward Humble Sea 

- Ensures that the taproom complies with all food, drink, alcohol, and safety standards.

- Maintains safe working conditions for employees and customers 

- Resolves safety concerns quickly 

- Attends all mandatory meetings and trainings 

- Performs additional duties as directed by the General Manager.

- Ability to stand/walk for extended periods

- Ability to reach overhead, bend, squat, kneel, and carry the product necessary for customer service and inventory restocking

- Ability to walk up and down the staircase, carrying boxes, products, and other related items.

- Ability to perform maintenance items: sweep, vacuum, empty trash, clean

- Ability to safely assist in the moving of a full 1/2 BBL keg up to 40 inches off the ground 

- Available to work weekends, holidays, and various hours during the week

- Ability to accept and act on feedback from employees and supervisors without resorting to excuses

- Ability to be honest about your skills and willingness to say “no” when you aren’t able to execute something to a high-quality standard

- Ability to maintain high standards of performance

- Slack, Email, and Google Doc proficient.

- Social media and technology savvy in the context of brand and retail requirements

- Healthy initiative and leadership skills

- Excellent communication skills, both verbal and written

- Excellent organizational skills

- Accuracy and attention to detail

- Flexibility, ability to adapt quickly and react positively to business needs and changes in strategies

- Strong problem-solving skills

- Knowledge of a second language is a plus.

Every employee’s responsibility is to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors.

- $15 + tips

- Comprehensive benefits package including: 

- Medical, dental, and vision insurance (30+ hours)

- 401k + employer match 

- Vacation, holiday, and sick pay for eligible employees

- Employee discounts 

The right candidate exemplifies the Humble Sea brand values of “Kooky, Humble, Approachable, Innovative and Righteous.” Reporting to the Humble Sea Kitchen Manager, the Line Cook, helps create a fun and brand-aligned dining experience and exciting, local, and seasonal food. The Line Cook prepares excellent quality food items in line with the Humble Sea culinary brand standards and assists the central kitchen’s professional functioning. The Line Cook is responsible for ensuring all menu items are produced to the Kitchen Manager’s high standards and participates in kitchen operations, safety, and sanitation procedures. The Line Cook works closely with all food service managers to ensure the food service department’s efficient operations align with the Humble Sea mission, vision, values. The Line Cook will be assigned a specific area responsible for setting up along with their team.  

- Regulate temperature of ovens, broilers, grills, and roasters.  

- Ability to handle food as directed by the Kitchen Manager, properly pull food from freezer storage to thaw in the refrigerator

- Ensure proper portion sizes are met, consistency in food quality, and follow ticket time

- Monitor, the quality and quantity of food, prepared and followed all checklists and SOP’s  

- Communicate assistance needed during busy periods. Inform the Kitchen Manager of excess food items for use in daily specials

- Inform FOH and BOH staff of 86'ed items and available menu specials. 

- Ensure the quality of the food items  

- Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation.

- Assist management in hiring, training, evaluating, counseling, motivating, and coaching employees; serve as a role model.  

- Accountable for following all recipes approved by the Kitchen Manager  

- Accountable for following all SOP’s, checklists, the sequence of service, and logs  

- Able to give and receive professional feedback. Make improvements when necessary.

- Communicate needs for present and future meals in a timely fashion.  

- Follow direction from management regarding daily, weekly, monthly menu changes. Learn current and future menus. 

- Able to follow FIFO  

- Communicate the needs for present and future meals in a timely fashion  

- Ability to follow approved recipes and menus  

- Flexibility to adjust to menu changes and learn current and future menus  

- Maintain a safe and sanitary work station  

- Ensure that all food prepared meets the flavor, texture, and presentation standards established by the Kitchen Manager  

- Maintain good relations with fellow team members in and out of the kitchen. 

- Understand proper cooking time and temperatures in line with standards set by the Kitchen Manager. 

- Ability to follow a schedule, arrive for work on time.  

- The role is a full or part-time, non-exempt position with the expectation to work 40 hours per week or less. 

- The line cook will work weekends, holidays, events, and evenings as reasonably necessary to achieve business objectives.

- Follow all company, safety, and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.

- Complete safety training and certifications.

- Ensure uniform and personal appearance are clean and professional.

- Maintain confidentiality of proprietary information; protect company assets.

- Anticipate and address guests service needs.  

- Speak with others using clear and professional language.

- Develop and maintain positive working relationships with others. Support team to reach common goals; listen and respond appropriately to other employees’ concerns.  

- Ensure adherence to quality expectations and standards.  

- Stand, sit or walk for an extended period.  

- Dedicated to farm-to-table cuisine and experience as a cook, preferably in a large-scale kitchen environment  

- Must have up to date California food handlers card  

- Able to work standing and walking for up to 8 hours  

- Able to lift to 50lbs  

- The ability to speak a second language is a plus. 

Job Title: Line Cook

Reports to: Kitchen Manager

Location:6256 Highway 9, Felton,CA 95018

● Up to 40 hours per week

● Shifts include the weekends, holidays, events, and evenings as reasonably necessary to

achieve business objectives.

Compensation: $17-20 per hour + tips

● Comprehensive benefits package including:

● Medical, dental, and vision insurance (30+ hours)

● 401k + employer match

● Vacation, holiday, and sick pay for eligible employees

● Employee discount

The right candidate exemplifies the Humble Sea brand values of “Kooky, Humble,

Approachable, Innovative and Righteous.” Reporting to the Humble Sea Kitchen Manager, the

Line Cook, helps create a fun and brand-aligned dining experience and exciting, local, and

Kitchen Manager’s high standards and participates in kitchen operations, safety, and sanitation

procedures.

● Prepare special meals or substitute items.

● Regulate temperature of ovens, broilers, grills, and roasters.

● Ability to handle food as directed by the Kitchen Manager, properly pull food from

freezer storage to thaw in the refrigerator

● Ensure proper portion sizes are met, consistency in food quality, and follow ticket time

● Monitor, the quality/quantity of food, prepared and followed all checklists and SOP’s

● Communicate assistance needed during busy periods. Inform the Kitchen Manager of

excess food items for use in daily specials

● Inform Front Of House (FOH) and Back Of House (BOH) staff of 86'ed items and

available menu specials.

● Ensure the quality of the food items is to Kitchen Manager’s standards

● Prepare and cook food according to recipes, quality standards, presentation standards,

and food preparation.

● Assist management in hiring, training, evaluating, counseling, motivating, and coaching

employees; serve as a role model.

● Accountable for following all recipes approved by the Kitchen Manager

● Accountable for following all Standard Operating Procedures (SOPs), checklists, the

sequence of service, and logs

● Able to give and receive professional feedback. Make improvements when necessary.

● Communicate needs for present and future meals in a timely fashion

● Follow direction from management regarding daily, weekly, monthly menu changes. Able

to follow First In First Out (FIFO)

● Ability to follow approved recipes and menus

● Flexibility to adjust to menu changes and learn current and future menus

● Maintain a safe and sanitary work station

● Maintain good relations with fellow team members in and out of the kitchen.

● Follow all company, safety, and security policies and procedures; report maintenance

needs, accidents, injuries, and unsafe work conditions to the manager.

● Complete safety training and certifications.

● Maintain confidentiality of proprietary information; protect company assets.

● Develop and maintain positive working relationships with others. Support team to reach

common goals; listen and respond appropriately to other employees’ concerns.

● Ability to stand/walk for up to 10 hours a day

● Ability to reach overhead, bend, squat, kneel, and carry the product necessary for

customer service and inventory restocking

● Ability to walk up and down the staircase, carrying boxes, products, and other related

items.

● Ability to safely use a knife and other kitchen equipment

● Ability to perform maintenance items: sweep, vacuum, empty trash, clean

● Ability to lift 50lbs

● Ability to safely work with equipment and chemicals

● Must have up to date California food handlers card

● Excellent people skills.

● Work with a sense of urgency.

● Demonstrate experience and knowledge in impeccable high service standards,

preferably in a medium large-scale dining environment.

● Experience providing an excellent guest experience, including creating loyalty

and repeat customers

● Proven ability to build successful relations with both superiors and colleagues

● The ability to speak a second language is a plus.

● Every employee’s responsibility is to contribute to a positive work environment through

cooperative and professional interactions with co-workers, customers, and vendors.